Support
Find an answer below or send us a message. Oddrix support will never DM you first or ask for your seed phrase.
Frequently asked questions
Is Oddrix custodial?
No. Oddrix never holds your funds or your keys. Every transaction is built from a live quote and signed in your own wallet.
Do I need an account or KYC?
No. There is no sign-up and no KYC. You only need a crypto wallet.
What does a swap cost?
Oddrix adds a 0.5% fee that is already included in the quote you see. Network and liquidity fees are shown before you sign.
Which wallets work?
Phantom, Solflare or Backpack for Solana, and MetaMask, Rabby, Coinbase Wallet, Trust Wallet or any injected wallet for Ethereum, Base, BNB Chain, Arbitrum and Avalanche.
Will Oddrix ever ask for my seed phrase?
Never. Nobody from Oddrix will ever ask for your seed phrase or private key. Anyone who does is a scammer.
My cross-chain swap has not arrived. What should I do?
Cross-chain swaps can take up to 30 minutes. Open the transaction from your history page and check it in the provider explorer. Never send funds again and never share your seed phrase with anyone who offers help.